Thrive Pet Healthcare
Boise, Idaho, United States
(on-site)
Posted
1 day ago
Job Type
Part-Time
Specialty
Veterinary
Description
All Valley Pet Clinic at Federal Way is looking for a Part-time Veterinary Client Service Representative to join our team!We are seeking an upbeat, self-starter with great customer service experience. Someone with great attention to detail and warm approachable attitude. If you are passionate about helping animals and like to work in a fun, but challenging workplace, this is the job for you! Must be able to interact with a variety of clients with tact and diplomacy.
The ideal candidate:
- Professional
- Dependable
- Demonstrates a positive attitude
- Excellent verbal and written communication skills
- Enjoys working with awesome co-workers
- Superior customer service skills
- Loves pets and people
Job Duties:
- Providing quality, professional service to all clients whether in person, over the phone, or through email. Readily acknowledges and engages clients and actively listens to their concerns. Serves as liaison between client and DVM.
- Promptly answering phone calls or replying to email messages and efficiently directing questions to the appropriate individuals. Demonstrates ability to triage situations and advise a client when an appointment is recommended. Makes reminder calls as necessary
- Accurately scheduling appointments reservations as applicable.
- Using computer information system to accurately process client payments and maintain current client/patient records. Ensures appropriate forms are completed for euthanasia, surgeries, etc.
- Providing knowledgeable information to clients regarding our products and services.
- Accurately processing payments and balancing cash receipts.
- Assisting in maintaining the cleanliness of client areas.
If you are passionate about pets and providing exceptional customer service, we want you to join our team!
Job ID: 83108741
Thrive Pet Healthcare
Austin
,
What makes us different:
Leadership: Our team consists of some of the industry’s top clinicians and businesspeople who have walked in your shoes.
Support: Regional teams drive success and ensure local practices have the tools and resources they need.
Initiative: As a member of our team, you'll be part of exciting growth and have the chance to make a greater impact.
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